Need a Quote? Let's Talk About Your Shipment.
Tell us your origin, destination, cargo, and timeline. We'll respond within 24 hours with a detailed, line-by-line quote. No obligation. No hidden fees.
Most freight inquiries get a generic rate sheet... BY-LINE works differently.
When you send us an inquiry, you will not receive a boilerplate PDF with a single lump-sum figure. Instead, our team builds a quote tailored to your specific shipment. Here is what you can expect:
Line-by-Line Breakdown
Every charge is itemised — ocean freight, terminal handling, documentation, customs, drayage, insurance. You see exactly what you are paying for and why.
Routing Advice
We do not just quote the first route that comes to mind. We evaluate transit times, carrier reliability, and cost to recommend the best option for your cargo and timeline.
Incoterm Guidance
Not sure whether FOB, CIF, or DDP is right for your deal? We explain the responsibilities, risks, and cost implications of each Incoterm so you can choose with confidence.
Compliance Check
We review your cargo description against current export regulations, HS code requirements, and destination-country restrictions to flag issues before they become delays.
Request Your Free Quote
Fill out the form below and we will respond within 24 hours with a detailed quote. Fields marked with * are required.
Contact Details
Office
Ningbo By-Line International Forwarding Co., Ltd.
Suite 603, East Bldg, Science & Trade Center
No.100 Xiangyun Rd, Hi-Tech Zone
Ningbo 315000, China
Phone
Office: +86-574-89076351
Alex (Senior Consultant): +86-186-6829-1666
Lina (Operations Manager): +86-138-5822-9674
Business Hours
Monday - Friday: 08:30 - 17:30 CST
Saturday: 09:00 - 12:00 CST
Sunday: Closed
Response Time Commitments
Standard Inquiries
Within 24 hours. Every quote request receives a detailed, line-by-line response from a real consultant — not an auto-responder.
Urgent Air Freight
Within 4 hours. Time-critical air freight inquiries are fast-tracked. We understand that when production lines are down or deadlines are tight, every hour counts.
Existing Clients
Direct access. If you are already working with us, you have your consultant's direct phone and WhatsApp. No queues, no hold music — pick up and go.
Frequently Asked Questions
We respond to all standard inquiries within 24 hours with a fully itemised quote. For urgent air freight requests, we respond within 4 hours during business hours. If your request requires special carrier confirmation, we will let you know the expected timeline upfront.
At a minimum, we need your origin (city or port), destination (city or port), a brief cargo description, and an estimated weight or volume. With those four pieces of information, we can provide a working quote. The more detail you provide, the more accurate and competitive the quote will be.
Absolutely. You can reach Alex directly on WhatsApp at +86-186-6829-1666. Send us your shipment details and we will respond with a quote. Many of our clients prefer WhatsApp for quick questions and follow-ups on active shipments.
We handle shipments of all sizes. For ocean freight, we can consolidate LCL (Less than Container Load) shipments starting from 1 CBM. For air freight, we accept cargo from 45 kg upward. That said, our sweet spot is full container loads (FCL) and door-to-door shipments, where we deliver the most value through our carrier relationships and end-to-end coordination.
Yes — the majority of our clients are international importers based in Europe, North America, Australia, and Southeast Asia. Our team is fully bilingual in English and Mandarin, so communication is seamless regardless of where you are located. We handle all export documentation, customs clearance, and coordination with your local agents or delivery addresses.